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Home > Member Login > Membership Terms & Conditions
    • Points collection is RM1 to 10 points
    • 5% discount * on all normal retail products
    • Points accumulation & discount is not applicable for first time purchase
    • Membership card must be presented for points collection & 5% discount * for each sale transaction
    • Membership card & redemption rewards are to be collected from L’OCCITANE boutique where application is initially made
    • You have a choice to redeem cash vouchers* or gifts**. Redemption top-up month is done every April and October.
      Points cannot be carried forward after the 2nd redemption due date nor exchangeable for cash
    • Membership is valid Malaysia only
    • Replacement of lost card is chargeable at RM10
    • Membership validity is as stated on the membership card
    • Free membership renewal is granted with 20,000 points accumulated over the duration of the membership validity
    • Accumulated point is null and void if incorrect information is provided
    • Please inform your nominated L’OCCITANE boutique on any changes in your mailing address or contact details
    • The Management of L’OCCITANE reserves the rights to revise the Terms and Conditions and Benefits of the membership without   prior notice.

    *Only applicable for L’OCCITANE boutiques
    **Only applicable for L’OCCITANE Isetan Departmental Store
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